Welcome to santeomate.com. By accessing and purchasing our products through this website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
- San Teo Mate provides Yerba Mate beverages through this website.
- These Terms & Conditions apply to all purchases made on our website.
- We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Orders & Payments
- Orders can be placed through our official website santeomate.com.
- All prices listed are in Indonesian Rupiah (IDR) and include applicable taxes unless stated otherwise.
- Payments must be completed at the time of purchase. We accept the payment methods listed at checkout.
3. Shipping & Delivery
- Orders are processed after payment confirmation.
- Delivery times may vary depending on your location and the courier service.
- Shipping fees (if applicable) will be shown at checkout.
- We are not responsible for delays caused by the courier, natural disasters, or other events beyond our control.
4. Returns & Refunds
- Due to the nature of beverages, all sales are final. We do not accept returns or exchanges.
- Refunds are only available if you receive a damaged or incorrect product.
- To request a refund, please contact us within 48 hours of receiving your order, along with proof (photos/videos).
5. Product Information
- We make every effort to ensure product details, pricing, and availability are accurate.
- Packaging and product design may vary slightly from the images shown on the website.
6. Limitation of Liability
- San Teo Mate shall not be held liable for any indirect, incidental, or consequential damages related to the use of our products or website.
- Consumption of our beverages is at your own discretion. Please check the ingredients before consuming if you have allergies or sensitivities.
7. Governing Law
- These Terms & Conditions are governed by the laws of the Republic of Indonesia.
- Any disputes arising will be handled in accordance with Indonesian law.
8. Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
📧 payment@santeomate.com